How to Download Your Digitized Videos
Thank you for choosing Vidley Digital to preserve your memories!
Your digitized videos are stored securely on Google Cloud for easy access and backup.
Follow the steps below to download your files safely to your computer, external drive, or cloud storage.
Before You Begin
Make sure you have:
A stable internet connection
Enough free storage on your computer or external drive
Access to the Google account we shared your videos with
Tip: If you do not have a Google account, you can still download the videos from the drive directly.
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Windows Users (Chrome, Edge, Firefox, Brave, Opera)
Plug in your USB drive or external hard drive.
Open the link from Vidley Digital in your web browser.
Locate the folder containing your digitized videos.
Right-click on a video file and select Download.
When the Save As window appears:
On the left sidebar, find your external device under “This PC” or “Devices and Drives.”
Select your drive and click Save.
Your file will now download directly to your external device.
If you don’t see a Save As window, your browser may automatically download files to your Downloads folder. See “How to Change Default Download Location” below.
Mac Users (Safari, Chrome, Firefox, Edge, Opera)
Connect your USB drive or external hard drive.
Open Google Drive in your browser.
Find your video files, then Control + Click (or right-click) the file and choose Download.
In the Save As window:
Click the downward arrow next to “Where” or “Destination.”
Choose your external device from the list.
Click Save.
The file will download directly to your external drive.
Tip: On Mac, external drives appear on the left panel in Finder under “Locations.”
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You can transfer your videos from Vidley Digital’s Google Drive to your own cloud storage (Google Drive, Dropbox, OneDrive, or iCloud).
Google Drive to Your Own Google Drive
Open the shared Vidley Digital Google Drive folder.
Right-click a file and select Make a copy.
Drag or move the copied file to “My Drive” or any folder you choose in your account.
Google Drive to Dropbox or OneDrive
Open Google Drive and Dropbox or OneDrive in separate browser tabs.
Download the video from Google Drive, then upload it into your Dropbox or OneDrive folder.
Optional: Install the “Save to Dropbox” browser extension to transfer files directly without downloading to your computer.
Google Drive to iCloud (Mac Users Only)
Open Finder.
In Finder’s sidebar, open Google Drive and iCloud Drive.
Drag the video file from Google Drive into your iCloud Drive folder.
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If you’d like to download all your videos together:
In Google Drive, hold Shift and click to select multiple files (or click once on the folder).
Right-click and select Download.
Google will automatically compress them into a ZIP file.
Once downloaded, double-click the ZIP file to extract the videos.
Note: ZIP downloads may take longer depending on file size and internet speed.
How to Change Your Browser’s Default Download Location
If your browser automatically saves files to your computer, you can change it so it asks you where to save each time.
Google Chrome (Windows & Mac)
Click the three-dot menu (⋮) → Settings → Downloads.
Click Change next to “Location” and select your external drive.
Turn on Ask where to save each file before downloading.
Safari (Mac Only)
Go to Safari > Preferences > General.
Under “File download location,” click Other…
Choose your external drive and click Choose.
Microsoft Edge
Click the three-dot menu (⋮) → Settings → Downloads.
Under “Location,” click Change and select your external drive.
Turn on Ask me what to do with each download.
Firefox
Click the three-line menu (☰) → Settings.
Under “Files and Applications,” find “Save files to.”
Click Browse and select your external drive.
Opera
Click the three-dot menu (⋮) → Settings > Advanced > Downloads.
Click Change and select your external drive.
Troubleshooting and Tips
Download Button Missing:
If the right-click → Download option isn’t visible, click once on the video to open it, then click the download arrow in the top-right corner.
Large File Warning:
Files larger than 2 GB may take several minutes to prepare. Wait for Google Drive to process the download.
File Not Opening:
Your videos are delivered in MP4 format, which plays on all modern devices.
If playback issues occur, try using VLC Media Player (free download).
Out of Space:
Check available space on your external drive before downloading. We recommend at least 20% more space than the total file size to avoid errors.
Interrupted Downloads:
If your download stops, try:
Switching to a wired internet connection or stronger Wi-Fi
Downloading one file at a time
Using Google Chrome for best compatibility